Terms of Sale

Roger Candles Co

Last Updated: [Insert Date]

Welcome to Roger Candles Co. By placing an order with us, you agree to the following Terms of Sale. Please read them carefully before making a purchase.

1. General Information

These Terms of Sale apply to all purchases made through Roger Candles Co, including our website and any authorized sales channels. By purchasing from us, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Products & Availability

All candles are hand-poured in small batches using natural soy wax and premium ingredients. Due to the artisanal nature of our products:

Slight variations in color, scent, and appearance may occur
Product availability may be limited
We reserve the right to discontinue products at any time without notice

We make every effort to display our products accurately, but we cannot guarantee that your screen will reflect exact colors.

3. Pricing & Payment

All prices are listed in U.S. dollars (USD) and are subject to change without notice.

We accept major credit/debit cards and other secure payment methods offered at checkout. By submitting payment, you authorize us to charge the full amount of your order, including applicable taxes and shipping fees.

4. Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays). During peak periods, processing times may be extended.

Once your order is placed, you will receive a confirmation email. A shipping confirmation with tracking details will be sent once your order has been dispatched.

5. Shipping

We currently ship within the United States [and internationally, if applicable].

Shipping times vary depending on your location
Delivery estimates are not guaranteed
Roger Candles Co is not responsible for delays caused by carriers or unforeseen circumstances

Customers are responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect addresses.

6. Returns & Exchanges

Due to the nature of our products, we do not accept returns on used candles.

However, if your order arrives damaged or defective, please contact us within 7 days of delivery at [your email address] with:

Your order number
Photos of the damaged item

We will gladly offer a replacement or refund where appropriate.

7. Cancellations

Orders may be canceled within 12 hours of purchase. After this period, we cannot guarantee cancellation as your order may already be processed.

8. Product Use & Safety

By purchasing our candles, you agree to use them responsibly. Please follow all safety guidelines:

Never leave a burning candle unattended
Keep away from children, pets, and flammable materials
Burn candles on a heat-resistant surface
Do not burn for more than 3–4 hours at a time

Roger Candles Co is not liable for any damage or injury resulting from misuse of our products.

9. Limitation of Liability

To the fullest extent permitted by law, Roger Candles Co shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.